NCR Technical Consultant (Financial) in United States

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

The Technical Consultant role focuses on activities such as evaluating, designing, constructing, integrating, unit testing, trouble-shooting and supporting software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios, associated with NCR’s financial software for ATMs and cash recyclers.

Upon achieving a fundamental knowledge of NCR’s software solutions, candidates will specialize into areas focusing on multi-vendor platforms, security, manageability, performance, consumer flow, transactions, maintenance (supervisor) operations and message formats. Focus on specializations will rotate periodically to create a well-rounded perspective and a deeper set of capabilities.

Candidates must work to anticipate internal and external client needs and have an overriding commitment to client satisfaction. As well, incumbents must be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

Travel will be required throughout the US. The candidate should anticipate travel requirements of between 25-50 percent of their time. This will typically translate into few trips, for up to 2 weeks at a time. Sporadic international travel should be expected to Toronto, Canada and Scotland. Upon being hired, you should expect that training will include trips to Ohio, Toronto, and Scotland for several weeks at a time.

Development skills and capabilities are a prerequisite asset however this role is not a full-time development role. Some shift work may be required.

Key Areas of Responsibility:

Design, Development and Integration

  • Convert requirements to functional requirements to develop software code that is accessible, usable, efficient, re-usable, cost effective, maintainable, reliable and installable.

  • Designing and modeling program/code for an integrated software product or system that supports re-use, change and integration of various components.

  • Constructing software, which meet requirements, promotes re-use of software components, and facilitates ease of support.

  • Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements

  • Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software based system maintenance and tracking tools.

  • Perform functional analysis of requirements to determine estimates of resources (people and equipment), size of the software products, efforts, schedules and critical computer resources.

  • Establish acceptance criteria and quality goals

  • Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan

Support QA in the end-to-end testing process for software under your stewardship:

  • design & development of appropriate test cases: what and how to test

  • document changes in software

  • lead analysis and resolution of software issues reported during testing

Acceptance/Certificaton& Pilot Support

  • Preparation of software for distribution to customers or networks

  • Ensure installability through software distribution, full bare-metal installation, local updates

  • Support field organization as require during lab installations, certifications, training

  • Lead analysis and resolve software issues found during customer acceptance testing

Production Support

  • Support/resolution of production issues forwarded by Level 3 Support including the creation of a hot fix as well as executing integration test prior to delivering to QA.

    EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Basic Requirements

  • Bachelor Degree or equivalent accreditation in computer sciences, information systems or software engineering

  • Minimum 4 years programming experience in developing client applications, identifying software problems and debugging

    o Ideally experience with C and C#

    o Experience in VB or VB.NET is useful

    o Client application development experience as opposed to database application development experience is desired

  • Technical project leadership experience organizing project resources

  • Experience working with Microsoft operating system technology – specifically Windows 2000 or Windows XP Pro – including one or several off the following: installing and supporting hardware devices and drivers; configuring and troubleshooting network protocols and services—including TCP/IP, Internet Information Services, and remote access; managing security—Group Policy, Encrypting File System (EFS), NTFS permissions.

  • Experience developing with Microsoft’s .NET Framework

  • Experience working with Microsoft Visual Studio development tools

  • Event-based programming understanding and knowledge

  • Experience building and supporting 7x24 resilient or mission critical systems

  • Experience creating and leading group presentations, hosting web seminars and public speaking

Preferred Requirements

  • Experience working in the ATM or kiosk self-service industry

  • Financial institution or network switch ATM operational experience

  • Knowledge and experience working with the CEN XFS ATM software specification

  • Knowledge and experience working with NDC and 912 message formats

  • Experience working with proprietary message formats

  • Experience building or integrating WebServices applications (WebSphere or IIS)

  • Experience working with any source control package, including JIRA, Subversion

  • Working knowledge of Agile SDLC

Job Professional Services

Title: Technical Consultant (Financial)

Location: United States

Other Locations: North America-United States-Texas, North America-United States-Oregon

Requisition ID: 0067087_P0228481