NCR Application Operations Engineer II in United States
TITLE: Application Operations Engineer II LOCATION: Atlanta, Georgia GRADE: 10
*About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Atlanta, Georgia.
• Use your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences • Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings • Includes creating, developing & managing the deployment architecture for the application • Assist in developing the monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts • Assist in developing and driving incident management processes, playbooks and stakeholder communication mechanisms • Monitor Dashboards, respond to alerting and manage queue of ticket based work on behalf of Financial Institution customers • Manage communications, respond to phone calls from, third party vendors, data processing vendors and financial institutions.
• BS in Computer Science or related field • 4 years related experience • Linux or other Unix experience • Monitoring tools setup and configuration • Troubleshooting production issues • Performance tuning of App/Web tier • System Admin exposure • Expertise in managing middle tier and app tier. • Scripting expertise - Perl, Python
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system.
Job Management Information Svcs
Title: Application Operations Engineer II
Location: United States
Requisition ID: 0070020_P0229585