NCR Customer Engineer in Belgium
Title: Customer Engineer Location: Belgium Grade: 6
About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
Position Summary & Key Areas of Responsibility
• Provides prompt and courteous service responses to routine customer enquiries (for Tier I products) • Performs minor maintenance, repairs and component replacement at the module level • Assists in site preparation including cable installation, staging and standard testing of equipment • Maintains parts inventory and related records • Provides status reports throughout a service • Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site • Responsible for ownership of customer issues until resolution according to SLA agreements
High School Diploma
0-1 years of related experience
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Job Customer Engineering
Title: Customer Engineer
Requisition ID: 0071130_P-0017567