NCR IT Sr Analyst in Plano, Texas

Title: IT Sr Analyst Location: Plano, Texas Grade: 12

About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR ( is headquartered in Atlanta, Georgia.

Position Summary

Maintain the global services application environments used to support NCR Worldwide Customer Service Division. The individual will participate as a Senior DBA, which will be responsible for administering the applications and databases in the development/test/production environments. The job requires a highly motivated individual with excellent analysis and problem solving skills. The interested individual must be willing to share in a weekly support rotation where 24x7 availability is a necessity. The individual must have a strong desire to learn new skills and constantly evolve existing ones. The individual will be expected to interact with the developers and technical departments to promote information sharing, coordinate enterprise information architecture and provide data management operations to ensure the security, quality, performance, and accessibility of the databases and directory structures.

Key Areas of Responsibility

• Responsible for NCR's Customer Services SQL-SERVER DBA deployment and support for the globe. • Manage a total of 500 SQL-SERVER instances • Experience with SQL 2012, 2014 and 2016 is required. • Experience with SQL Server Clustering and creating highly available architecture. • Experience with high volume SQL Server replications support. • Perform technical analysis and troubleshooting on complex database problems. • Identifying root cause close-loop activities for technical problems. • Provide proactive monitoring and alert notification for system outages. • Incorporate standard support tools for tracking problems, reporting, capacity performance and SLA metrics. • Establishes all database instances (i.e., testing, production, training, demo) to support the various phases of the implementation. • Design and implementation of several online/offline backup/recovery procedures mitigate database downtime.

Basic Qualifications

• B.E/B.Tech/MCA in Computer Engineering, Computer Science • Excellent oral and written communication skills in the English language. • Minimum of 4-5 years proven SQL-SERVER DBA experience. • Working experience required in the following areas • SQL-SERVER version 2012, 2014 and 2016 • Must have good working knowledge on Windows 2008/R2 and later. • Sound knowledge of process and memory management, security, networking protocols, user interfaces, SSIS Packages Creation & Business Intelligence Reports. • Database Backups/Restore and performance tuning • Must worked on HA solutions like Log shipping, Mirroring, clustering, Always On • Experience with Idera tools and SolarWinds DPA.

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Management Information Svcs

Title: IT Sr Analyst

Location: Texas-Plano

Requisition ID: 0068542_P0227796