NCR Field Planning Supervisor in Mumbai, India

Title: Field Planning Supervisor

Job Location: Mumbai

About Organization:

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

Position Summary:

Primary purpose of this position is to manage the initial provisioning, ongoing replenishment and re-deployment of all service parts inventory within a specified geographic region in support of the NCR Services organisation. Additionally, this role is responsible for attaining and maintaining targeted service level objectives; maximising asset utilisation; and minimising inventory investment.

Duties and Responsibilities:

  • Executes all strategies, programs, and initiatives associated with the planning of service parts inventory for an NCR geographic region/area. Provisions materials in accordance with documented NCR Service Parts procedures.

  • Creates parts plans, places parts orders, monitors back orders, expedites deliveries and manages inventory levels in support of business requirements. Maintains targeted service level objectives through daily monitoring of service parts reports (e.g. LRI - Load Rate Index, Backorders etc)

  • Works in unison with the Country Central Warehouse (CCW) planners, Major Account planners and acts as the primary liaison for service parts availability issues between the Area Service Parts Manager (SPM) and various other organizations, including the NCR Services team (CE's, Territory Managers, Account Support) and, Logistics Coordinators,).

  • Performs planning and ordering functions for high dollar volume, highly sensitive or technical products/commodities ensuring that sufficient inventory is maintained to balance inventory investment with service level objectives.

  • Identifies analyses and proactively resolves problems or potential problems related to spare part availability, procurement, excess and obsolete material.

  • Utilizes the TSRP, Servigistics and related planning /business tools in their daily tasks. Actively manages the various planning systems to ensure accuracy of databases.

  • Daily verbal and written communication with Global Inventory Management, Order Management, Inventory Control, Finance, Distribution Operations, Procurement and other Service Parts teams to ensure problem minimization and beneficial long term support objectives.

  • Develops and implements strategies to meet the objectives of the Service Parts organization. Drives improvements in service parts availability, whilst meeting inventory target turns, load rate and net inventory targets.

  • Interfaces and works with various other departments and divisions within the Service Parts organization to ensure that the policies, long term and global view of actions, as it relates to inventory management, is recognized and addressed to the mutual benefit of the Service Parts organization. Internal contacts include Distribution Operations to ensure a smooth flow of service parts, receiving to ensure supplier conformance to quality and delivery specification, production control and related rework departments to ensure effective use of defective inventory and to maintain a flow of detail parts.

  • The incumbent typically is a candidate in the designated successor plan, which may, at times, act in a Project Leader or working supervisor capacity for the incumbent's immediate Manager. This individual is considered a key contributor to management in the Asia Pacific Region.

  • Prepares and delivers various analysis and presentations to staff level management as well as to upper management of internal and external suppliers.

  • Responsible for identifying information about assigned products/commodities which may lead to exposure to the corporation. Provides management with alternatives and potential solutions. Takes corrective action where appropriate.

    Basic Requirements

    • Minimum qualifications for this position are a BA/BS Degree in Logistics, Supply Chain, Finance or a related field.

    • At least four years’ experience in demand planning , Logistics, Supply Chain, Finance, Supplier Management, Customer service or a related discipline.

    • Excellent problem-solving, trouble-shooting, and project management skills/capabilities

    • Ability to manage conflicts and handle stress

    • Prior experience in building teams and talents and handling direct reporting

    • Ability to manage multiple priorities, projects and deadlines while maintaining a high degree of accuracy in outputs.

    • High level of financial understanding P&L

    • Process management experience, including business/financial analytics and business performance metrics/evaluation.

    • Strong quantitative analytical skills, business acumen and insight, with the ability to understand and synthesize data from various sources, work around data limitations, and form impactful judgments and insights

    • Exceptional communication and influencing skills in order to directly and indirectly influence individuals and teams.

    • Solid presentation and written communication skills, including ability to interact easily in English

    • Strong Experience with data mining and analysis techniques, using a query tool Demonstrated strong working knowledge of MS Excel, Access Also good working knowledge of the other Microsoft Office suite of products, including WORD, PowerPoint, and Outlook.

    EEO Statement

    Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies

    To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

    • Minimum qualifications for this position are a BA/BS Degree in Logistics, Supply Chain, Finance or a related field.

Job Supply Chain Management

Title: Field Planning Supervisor

Location: India-Mumbai

Requisition ID: 0068286_P0045318