NCR Senior UX Researcher in Hyderabad, India

  • Title: Senior UX Researcher *

  • Location: Hyderabad *

    NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

Roles and Responsibilities:

  • Helping corporate partners and product owners define a compelling product vision based on data collected via market research, customer interviews and user surveys.

  • Collaborating with product development teams and CXD architects and designers to develop methodologies that test competing design options, validate and

  • refine those options through iterative usability feedback, and ensure high levels of user satisfaction and acceptance through customer validation and benchmarking efforts.

  • Identifying key user research questions and objectives in partnership with product, design, and engineering teams, and working collaboratively to influence the timing for collecting, delivering and refining user-driven insights and improvements.

  • Leading research-oriented and usability-driven peer reviews for other CXD team members to increase research/testing applicability and refine enterprise design guidelines and patterns.

  • Collaborating on the growth and maintenance of our proprietary customer research panel and engagement with non-proprietary user research and testing communities.

  • Maintaining and updating our enterprise persona library that represents the wide variety of internal users and external customers that use NCR products.

Requirements:

  • 7 years of UX Research and Testing experience in the application of empirically-based insights to design recommendations in client-side or agency-side settings.

  • Extensive experience with qualitative and quantitative user research, including experimental design, sample selection and recruiting, surveys, focus groups, in-person and remote usability testing, ethnographic field research, and more.

  • Portfolio containing work samples representing complex system research and user testing outcomes for web, desktop and mobile experiences.

  • M.S. degree in HCI, Human Factors, Psychology, Engineering or a related subject, and practical, hands-on experience conducting research in technology-related fields.

Qualifications:

  • The ideal candidate will possess the following traits:

  • Passion for research and testing, along with eagerness to collaborate with other creative contributors in Agile project teams.

  • Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures.

  • Willingness to work both independently and collabor EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

    EEO Statement

    Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies

    To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Software Engineering

Title: Senior UX Researcher

Location: India-Hyderabad

Requisition ID: 0066156_P0224626