NCR Senior Service Delivery Engineer in Edinburgh, United Kingdom
TITLE: Sr Service Delivery Engineer LOCATION: Edinburgh
Are you ready to join the company that's shaping the way people manage their finances? Digital Insight, an NCR SaaS company, is a leader in retail online banking with over 11 million end users across hundreds of banks and credit unions. We are recognized as one of the innovative leaders in financial services. Digital Insight/NCR helps financial institutions optimize their profitability by continuously innovating how businesses and customers optimize their money. Our solutions empower small to mid-size banks and financial institutions to offer their customers online and mobile solutions to help their customers manage their money. Come join our Service Delivery team. You will work with Product Development and Production Operations to deploy and support Digital Insight/NCR SaaS offerings. You will play a critical role in helping shape how customers interact and think about money in the future while working in a fast-paced environment.
KEY AREAS OF RESPONSIBILITY:
• Engage closely with architects, engineering and operations teams to deliver highly available and scalable services with minimal/zero downtime. • Build automation scripts and frameworks to improve operational processes and procedures. • Learn, deploy and document newer technologies for the potential deployment of services following a development and release life cycle. • Support production escalations as needed. • Driving ongoing improvements and efficiencies in operational practices, tools & processes. • Provide a seamless transition of the application from Product Development to Production Support teams.
IDEAL SKILLS: • Strong knowledge/experience with Application and Infrastructure Delivery automation, orchestration and configuration management. • Experience operating and troubleshooting VMs in a virtual environment. • Troubleshooting production issues • Configuration, management, and performance tuning of App/Web tier (Apache, Jboss, Tomcat, etc.) • BS in Computer Science or related field, or equivalent experience. • Current/Recent 5 years back to back related experience. • In-depth Linux or other Unix system administration experience. • Previous experience delivering a new product, including methodologies, for an enterprise solution. • Must have high initiative and be a clear communicator. • Must be good at setting up and troubleshooting environments • Preferred full lifecycle involvement of end to end application delivery. • Extensive experience with Splunk or other log aggregation tools. • Experience with Application Load balancing via F5 devices and network troubleshooting. • Experience with programming/scripting languages (BASH, Ruby, Python, Perl etc.) • Experience in deployment automation, monitoring and maintaining large-scale services with various underlying dependencies in a complex environment • Experience of Cloud Technologies would be beneficial
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees orcharges associated with unsolicited resumes.
Job Software Engineering
Title: Senior Service Delivery Engineer
Location: United Kingdom-Edinburgh
Requisition ID: 0066612_P0224945