NCR Application Operations Engineer in Edinburgh, United Kingdom

TITLE : Application Operations Engineer
LOCATION : United Kingdom, Edinburgh
GRADE : 10

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

This Position is focused on providing support for the Monitoring and Operational Tools that support the SaaS Operations team including:

  • Provides support for monitoring tools and systems managed by the SaaS Operations teams

  • Configuring and adding new monitors to support SaaS Operations supported applications

  • Coordinates and schedules maintenance and updates for tools/systems including testing of these updates in a controlled environment.

  • Responsible for providing technical support for resolution or escalation of tool / system errors and/or misconfiguration.

  • Documents and reviews procedures for system maintenance, backup, testing, and daily operations

    BASIC QUALIFICATIONS:

  • 1-2 Years of Monitoring and/or Operations Support experience

  • Microsoft Office/PC skills required

  • General systems administration knowledge(Windows/Linux)

  • Communication skills; Ability to effectively communicate to customers; Ability to gather, organize and present information in a focused and concise manner while adapting communications to the intended audience; Listens to understand and fosters open communication PREFERRED QUALIFICATIONS:

  • Light Scripting experience (BASH, Perl, Python, Ansible)

  • Experience in administering and/or using Monitoring Tools – APM Systems (Dynatrace), Solarwinds, SiteScope SPLUNK are a big plus.

    EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Management Information Svcs

Title: Application Operations Engineer

Location: United Kingdom-Edinburgh

Requisition ID: 0070414_P0229988