NCR Supply Chain Specialist in Cairo, Egypt

TITLE:* Supply Chain Specialist* LOCATION: Cairo – Giza, EGYPT GRADE: 9

About NCR Corporation NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

  • Acts as the single point of contact for all order fulfillment issues at point of order and after order submission; Acts as single point of contact for all installation related activities including logistics and order fulfillment issues
  • Interfaces with the Scheduling Team to address supplier and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer order; Updating the Schedule Arrival Date Promise Date to reflect the supplier committed ship date as necessary; Maintains accuracy of the Scheduled Arrival Date on customer orders to ensure proper sourcing and customer delivery
  • Processes and co-ordinates order changes or shifts in customer requirements such as cancellations, add-ons, product substitutions, delivery address changes, quantity changes, and desired receipt date (DRD) adjustments; Communicate changes to all down stream processes and monitor impacts
  • Communicates changes as necessary and monitors impact; Escalates, as appropriate, any issue that may impact expected revenue recognition
  • Maintains the rollout schedule and documents deviations, escalating as appropriate
  • Monitors inventory levels and staging activity to assure material will be available to meet customer delivery requirements
  • Ensures all order lines are invoice eligible in line with revenue recognition targets
  • Own revenue attainment by ensuring revenue trigger made according to contractual terms without any audit exposure
  • Participation in weekly LOS and Revenue Assurance meetings
  • Active support of the regional inventory management team including participation in inventory/ asset review meetings and management meetings
  • Balances delivery expectations with delivery capabilities
  • Strives to delight customers with existing and innovative techniques
  • Follow global processes and procedures utilizing call management tools and or improvisation
  • Proactive engagement with Account Support
  • Execute continuous improvement on quality and compliance to processes
  • Enters and maintains product sourcing rules and assignment sets, item pricing, and related data
  • Works on a diverse scope, which requires analysis within general defined practices
  • Monitors inventory levels to assure material will be available to meet customer delivery requirements
  • Identifies areas of improvement, understands issues, takes corrective action or escalates appropriately

BASIC QUALIFICATIONS:

  • 1-3 years of related experience
  • BA/BS degree in Business, Supply Chain, Logistics, or related field
  • Extensive knowledge of general business methods and practices with an emphasis in materials and logistics management
  • Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives
  • Demonstrates a sense of urgency for customers
  • Applies functional expertise to improve financial and operational results, and customer satisfaction measurements
  • Ability to identify and remove obstacles to ensure organization results are achieved
  • Completes job assignments with minimal supervision

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

_EEO Statement_ Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

_Statement to Third Party Agencies_ To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Supply Chain Management

Title: Supply Chain Specialist

Location: Egypt-Cairo

Requisition ID: 0066295_P0224735