NCR PS Project Coordinator in Belgrade, Serbia

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries.

Title: Professional Services Project Coordinator Location: Belgrade, Serbia

_Key Areas of Responsibility_ * Serve as Subject Matter Expert for Professional Services Automation tool * Set up projects in PSA and participate in creation of project budgets * Follow up to ensure Timesheets are processed and approved accurately and on a timely basis * Track project costs, revenues, and target margins; Close projects and engagements when complete * Project Accounting * Manage sub-contractor costs and payments against statement of work; Manage charges to/from other NCR offices * Follow contracts to ensure that all revenues due to PS are received * Initiate customer billings via PSA and ensure billing is done appropriately; Make appropriate accounting entries * Financial/Business Management of PS practice using data analytics and KPIs * Analyze practice profitability drivers, recommend and implement improvement plans * Drive improvements in the operations of the PS business * Provide Professional Services analysis to PS management and report on a core set of financial, operational and people-related metrics for multiple levels of PS practices * Share PS expertise/analysis in the form of operational reviews and audits, as well as process review and audits for compliance * Use EDW PS Universe to create ad-hoc reports

_Basic Requirements_ * 1 year of NCR or related external experience * Relevant University degree required * Professional Services/Project Management knowledge * Changepoint/PSA system knowledge strongly desired * Experience helping internal work groups leverage their systems/processes to drive improvements/efficiencies * Ability to present information in a consistent, organized and accurate manner * Excellent interpersonal/leadership skills interfacing with management and peers * A proactive attitude and the ability to work independently with limited management supervision * Fluency in English – written and verbal

_Preferred Requirements_

  • Awareness of PSA systems, Professional Services processes and methods
  • Strong Communication & Business Process skills
  • Project Management skills
  • Strong, demonstrated business consulting/improvement skills

_Statement to Third Party Agencies_ To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

_EEO Statement_ NCR is an equal opportunity employer. It is NCR's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.

Job Professional Services

Title: PS Project Coordinator

Location: Serbia-Belgrade

Requisition ID: 0069135_P0062590