NCR Data Analytics Supervisor in Belgrade, Serbia

TITLE: Data Analytics Supervisor LOCATION: Serbia, Belgrade GRADE: 11

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.

KEY AREAS OF RESPONSIBILITY:

An exciting new position has arisen in the NCR Services Engineering team for a Data Engineer with proven data analytics and visualization capabilities to provide analytics on the data from the end points.

  • Lead and develop a small team in the following capabilities. It is the expectation that the individual will become proficient in these skills as a contributor as well as a lead.

  • Build solutions to detect error patterns in the systems log data for alerting

  • Build Tableau Dashboards providing insight to the health of the end points based on the log data

  • Build Tableau Dashboards to monitor the data quality

  • Provide analytics and feedback on the effectiveness of the alerting and resulting service engineer actions.

  • Enhance existing on-site capability, via the mobile phone, to provide analysis and alerting based on logs pulled from the end points.

  • Use of best practices in Database Design, Business Intelligence, Configuration Management, Unit Test and Product Test to iteratively build out dashboard solutions

  • Integrate data from a range of different systems

  • Collaborate with Product Owner and stakeholders to ensure solutions meet the needs of the business

  • Have teams provide regular reports to the business as required

    BASIC QUALIFICATIONS:

  • University Degree or equivalent in Computer Science/Engineering or another related field

  • 5 years’ experience in software development

  • Strong analytical and problem solving skills

  • Competency to create and maintain complex SQL queries,

  • Experience with SQLite, Aster, Oracle, Hadoop Databases

  • Worked with Tableau or similar BI / Visualization tool

  • Python and R experience would be an advantage

  • Excel (including VBA in Excel and charts)

  • Ability to thrive in a team setting as well as excel independently and autonomously

  • Excellent written and verbal communication skills. Ability to communicate with both technical and non-technical co-workers.

  • Excellent teamwork and collaboration skills

    EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Customer Care Center

Title: Data Analytics Supervisor

Location: Serbia-Belgrade

Requisition ID: 0068214_P0227780