NCR BI Team Lead in Belgrade, Serbia
TITLE: BI TL GRADE: 10 LOCATION: Belgrade, RS
About NCR Corporation NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: • Manage team of BI (I) and BI(II) Analysts • Responsible for team performance management • Able to take initiative and assist team members • Use data to figure out insights to increase profits and efficiency. • Provide on-going analytics, metric optimization, and reports for the Business & Leadership/Management to assist in day to day business decision • Development of new analytics as needed, or potentially other forums of distribution as needed. • Resolve any issues that arise within key analytics from a development standpoint. For data integrity issues, provide support in resolving. • Cataloging of existing data, reports, analytics that provide clear instructions on how certain reports are run, what data is included in them, frequency of update. • Will assist in the development of models, converting output into Flags / Early Warning Systems, identifying opportunities for improvement. • Use analytical skills and techniques to identify opportunities to remove waste, save time, increase productivity, and drive continuous improvement within Services organization. • Work on develop scorecards and dashboards for KPI tracking, and enable them to make sound business decisions informed by accurate, congruent, and reliable information. • Collaborate with cross-functional teams within the organization to obtain and develop accurate data for the business models and metrics. • Equip stakeholders/internal customers with data and visualization needs to share benefits with external customers. • Analyze data trends, seasonality, and other random effects to quickly identify issues or best practices, assist program subject matter experts to get to root cause analysis. • Ability to thrive in a team setting as well as excel independently and autonomously • Excellent written and verbal communication skills. Ability to communicate with both technical and non-technical co-workers. • Excellent teamwork and collaboration skills
BASIC QUALIFICATIONS: • Bachelor’s Degree (in business, management, accounting, economics, statistics, information science or similar) • 3-5 years of related experience required. • Able to learn at a rapid pace, desire to go the extra-mile consistently • Proven track record of providing needed requests accurately • Superior communication (verbal and written), presentation, and organization skills; ability to communicate complex analytical findings clearly and concisely. • Strong willingness to learn with an attitude of continuous improvement. Commitment to quality and strong attention to detail.
PREFERRED QUALIFICATIONS: • Leadership experience will be advantage
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Job Customer Svcs/Support Services
Title: BI Team Lead
Requisition ID: 0070084_P0229621