NCR Project/Prog Mgmt Sr Analyst in Atlanta, Georgia

TITLE: Project/Prog Mgmt Sr Analyst LOCATION: US, Georgia, Atlanta GRADE: 11

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.


  • Required to oversee and coordinate multiple projects, which comprise a program; Responsibilities of this role originate in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process

  • Oversight of Program Management Process from Concept Phase through Deployment completion

  • Program Manager initiates the overall structure of the program and its activities, including recommending Project Management requirements, evaluating project plans, identifying and managing issues and risk across projects, overseeing rollout of multiple programs across multiple projects

  • Responsible for coordinating program communications, including compiling project information for reviews and promoting Governance compliance with the project management team

  • Program Manager is responsible for the mentoring of project team members

  • Applies analysis and independent judgment to both routine and non-routine information

  • Able to respond to the majority of situations with limited guidance and formulate alternative courses of action on more complex information with additional guidance from more senior employees

  • Has subject matter expertise in the tools and processes used to address business issues and reporting needs

  • Develops reporting tools for use in business management

  • Manages lifecycle of multiple key information solutions

  • Decompose program into time-phased projects and prioritize key program deliverables; Assumes full accountability for overall success of a project through deployment

  • Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop program/project budget; Ensure headcount and capital dollar resources are identified for all project phases; Track incurred and projected expenses against program plan and report to management

  • Develop and be accountable for the overall program plan by integrating sub-project plans; Ensure resources are committed and engaged for all project phases

  • Identify key program metrics/milestones and assess risk

  • Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances

  • Produce project documentation; Establish/maintain project information system; Monitor and control project

  • Manage key decision points in program plan; Communicate effectively to internal and external parties within the program

  • Manage program to ensure deliverables are produced, and partner to obtain sign-offs; Work with partners to clarify roles and responsibilities so program is well executed

  • Negotiate within and across organizations for resources to support program objectives; Support negotiations with vendors and internal clients on cost, schedule, and scope; Re-negotiate contracts with sponsors to meet change requirements while maintaining benefits

  • Ability to work closely with the Business Leaders, PS Partners, and peers for the project, the customer and the development team within a Project Team environment

  • Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery

  • Ability to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints

  • Review and evaluate program documentation deliverables for completeness and accuracy; Conduct post-implementation review and communicate results to facilitate learning

  • Organizing and coordinating cross-functional resources

  • Travel will be required but at a minimum


  • Bachelor’s degree

  • 4 years of related experience

  • Ability to deal with organizational influences, ambiguity and continuous change

  • Excellent customer relationship/organization/written and verbal skills

  • Excellent track record of project success

  • Strong sense of urgency and integrity

  • Strong ability to listen well and give clear and unambiguous instructions to all parties


  • Project Management Professional (PMP) Certificate

  • 4 years of experience in the Petroleum industry

    EEO Statement
    Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

    Statement to Third Party Agencies
    To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Customer Svcs/Support Services

Title: Project/Prog Mgmt Sr Analyst

Location: Georgia-Atlanta

Requisition ID: 0067879_P0226680