NCR Product Manager, Payment Switch Transaction Processing in Atlanta, Georgia

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.


Passionate about technology and see the world a little differently than your peers. Everywhere you look, there’s possibility. Opportunity. Boundaries to push and challenges to solve. You believe software technology changes how people live.

At NCR, we believe that, too. We’re one of the world’s first tech companies, and still going strong. Like us, you know consumer self-service, through many different devices – and see the patterns and opportunities that no one else sees. You understand that Financial Institutions are dealing with more channels, more payment types and more competition from Fin Tech and other non-traditional Financial Services players than ever before. And you know that for those FIs to succeed, they need to move at the pace their consumers demand – while simultaneously rationalizing and reducing costs within what has traditionally being disparate transaction processing systems. We need technically savvy, creative product managers to help us map out the capabilities that will bring more Omni-Channel initiated transaction processing services to Financial Institutions faster and at lower cost that their systems can today.

We are looking for an experienced Product Manager to join our growing Financial Services SW Solutions team with a focus on Payment Switch Transaction Processing. Working with Industry and Enterprise Architects and partnering with our System Architects, you will be redefining how FIs support new payment types rapidly – and at amazingly low cost – leveraging a single transaction processing platform supporting configurable payment switching, routing and authorization functions using channel specific acquiring integrations and general purpose external APIs. With a principal focus on Financial Services you will also be supporting the deployment of this flexible transaction processing platform for POS payment acquiring uses within Retail and Hospitality industries.

We work with some of the smartest, most collaborative people you'll meet. We have deep industry experience and the people who work here say the problems they work on are enormously challenging.

Curious? Read on. We’re looking for software industry professionals like you.


Be responsible for delivering on the product roadmap for a critical part of our Digital Enablement and Transaction Processing solutions. Key responsibilities will include transforming customer requirements from the Solution Management team into feature requirements for Payment Switch Transaction Processing scrum teams and ensuring the optimization of feature delivery on the roadmap and synchronization through Scaled Agile methodologies with other Product Managers, Product Owners and scrum teams delivering software for the agile release train. This role will work on a team of other Product Managers reporting into the Director of Product Management for Financial Services SW Solutions. Your key day-to-day responsibilities will include:

  • Develop and own the global product vision and roadmap for NCR’s Payment Switch Transaction Processing and ensure the product vision is aligned with the solution strategy and industry group strategy

  • Develop and prioritize product features based on Solution Management inputs on market and customer needs, and ensure releases focus on those features/stories with maximum value and alignment to product strategy

  • Prioritize market and customer features with technical engineering and architecture enablers necessary to support efficient development and delivery of future business features

  • Conduct market, competitive, andvoice-of-the-customeranalyses to determine product requirements and ensure alignment with solution level requirements and strategy

  • Develop & review product business cases in collaboration with Solution Management

  • Optimize feature delivery for product(s) and define and prioritize the program backlog in support of the solution strategy, working with Product Owners who drive story level backlogs and release sprints based on your guidance and oversight

  • Lead prototyping, customer use case development, product specifications development, and external API definition and work with System Architects to facilitate architecture decisions, with guidance and input from Industry and Enterprise Architects

  • Define releases and conduct Program Increment Planning working with Engineering including Product Owners, Architects, and Agile teams

  • Define feature acceptance criteria and collaborate in defining feature and release Definition of Done

  • Define product acceptance criteria and participate in validating the interoperability of the product within the overall solution

  • Work with Solution Marketing and Solution Management to develop revenue and client adoption plans that are aligned with those used by Sales in target setting

  • Work closely with and provide inputs to Solution Management on overall enterprise & solution portfolio, “go to market”, pricing strategies, sales enablement, investment levels & end-of-life

  • Track revenue, gross margin and contribution margin targets and key performance metrics for the product

Successful candidates will have the following technical qualifications

  • 7 years in technology teams with increasing experience in product management

  • Familiarity with software licensing and software pricing models

  • Familiar with Pragmatic Marketing Framework

  • Understanding of Multi-tenant cloud-based high transaction volume systems

  • High level of understanding of full-stack SW development in an Enterprise Java environment with HTML5, Javascript (with AngularJS or React), RESTful Web Services, Microservices architecture, virtualization (including containers), and deployments (Linux and container)

  • Experience with Scaled Agile (e.g. SAFe), Scrum, Lean quality, test automation, continuous delivery and DevOps

Successful candidates will also be described by their colleagues and friends as

  • Experienced in the Financial Services industry with payment processor, payment switch and financial transaction processing systems

  • Happy in an agile, fast-paced environment

  • In possession of a High EQ

  • Able to communicate complex concepts in a concise and understandable way

  • Driven to convert vision into amazing customer software

EEO Statement

Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Product Management

Title: Product Manager, Payment Switch Transaction Processing

Location: Georgia-Atlanta

Requisition ID: 0065234_P0223990