NCR Technical Analyst in Alpharetta, Georgia
TITLE : Technical Analyst LOCATION : Alpharetta, GA
ABOUT NCR CORPORATION:
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries.
Technical Analyst will work in a cross-functional environment with repair depot, test engineering, and supply quality engineering. Primarily will work in the areas of process support, development and documentation, in the hand assembly and configuration of computers and peripherals.
ESSENTIAL FUNCTIONS: • Provide first level support to repair depot technicians on systems, equipment and process issues. • Produce documentation for repair depot area. • Facilities support for repair depot. • Fixture design and depot tools and equipment selection and preparation. • Depot Improvement Project implementations. • Identify and escalate product and process issues
SECONDARY FUNCTIONS: • Evaluation, improvement and development of in-house capabilities for repair depot. • Participate on cross functional teams to solve problems. • Field Services quality reporting. • Work with client management to ensure client’s needs are met.
BASIC QUALIFICATIONS: • High school diploma or equivalent • Strong communication skills • Proficient in the use of Microsoft Office suite • 3 Years experience working in an electronics assembly environment • Ability to lift equipment weighing up to 50 lbs.
PREFERRED QUALIFICATIONS: • Experience in a leadership position in an electronics assembly environment • Technical certifications (Lean Six Sigma, A , etc) • Experience in database design and SQL • Experience with POS equipment
EEO STATEMENT: Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
STATEMENT TO THIRD PARTY AGENCIES: To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Job Supply Chain Management
Title: Technical Analyst
Requisition ID: 0069318_P-0017235